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Waukesha County · Drains & plumbing

Drain Cleaning in Waukesha County, WI

Sewer towns and septic roads.

From Brookfield subdivisions to homes outside Mukwonago, Discount Drain & Sewer clears clogged drains, repairs pipes and installs water softeners across Waukesha County, with licensed plumbers available 24/7.

✓  Open 24/7 ✓  Upfront estimates ✓  5.0 ★ on Google ✓  Se habla español
Plumber using drain cleaning tools and pipe repair equipment in bathroom.

01

Sewer or septic

We clear the building drain whether your house ties into a municipal sewer or a private septic system.

02

Water softeners

We install water softeners for homes on private wells or city water.

03

Licensed plumbers

Leaks, water heaters, toilets and broken pipes handled by licensed plumbers, any hour.

Municipal sewers and private septic

Waukesha County blends city services with country lots. Homes in the City of Waukesha, Brookfield, New Berlin and Menomonee Falls generally connect to municipal sanitary sewers, while houses on larger rural parcels may rely on a private septic system instead.

The county enrolls every property with a septic system in its maintenance program, which typically calls for the tank to be pumped or inspected once every three years. We are not septic pumpers. Still, a slow drain in a septic home is not always a full tank, because hair, grease or a broken fitting in the building drain can cause the same symptoms, and that part we can snake and put a camera on.

When the village says the lateral is yours

Menomonee Falls is direct about it: the property owner is fully responsible for maintaining adequate sewage flow to and through the sewer lateral. When a resident reports a backup, village crews first check the public main, and if the main is clear, the owner is told to hire a plumber or drain cleaning service.

That handoff is exactly where we come in. We run a cable machine from your cleanout, cut out roots or sludge, and use the HD camera to show whether the pipe itself has a crack or separated joint that calls for a spot repair. Other Waukesha County communities set their own rules, so it pays to ask your village or city hall before assuming who covers what.

Roots are the usual reason a lateral keeps closing up in neighborhoods with big shade trees. After cutting them out, we can apply a treatment that slows regrowth, and the camera footage tells you whether a cracked joint is letting them in.

Waukesha's switch to Lake Michigan water

On October 9, 2023, the City of Waukesha began delivering Lake Michigan water in place of its old groundwater supply. The city described the new water as about 60% softer and asked residents who keep a softener to adjust it by January 1, 2025, to cut the salt and chloride that ends up back in local waterways.

If your softener has not been re-tuned since the switch, or you are on a private well elsewhere in the county and dealing with hard water, give us a call. We install water softeners and can help size the setup to the water you actually have.

While we are there, we can also look over a water heater that has been running short on hot water or making noise.

Common calls from Pewaukee to Mukwonago

Finished basements and larger homes shape a lot of what we see in this county. A clogged laundry or floor drain matters more when there is carpet and drywall nearby, and long runs of pipe give leaks more places to hide.

Commercial properties along the county's busier corridors call us too, usually for a restroom line, a floor drain or a parking lot catch basin that has filled with sediment.

✓  Main line cleaning from the basement or outdoor cleanout

✓  Root removal in laterals running under established yard trees

✓  Laundry and floor drain clogs in finished basements

✓  Camera inspections before buying or remodeling a home

✓  Tank and tankless water heater repair and installation

✓  Water softener installation

✓  Leak detection behind walls, under floors and in buried lines

Quick checks before you call

A few minutes of looking around tells us a lot and can point straight to the cause. Note which fixtures are slow, whether the lowest drain in the house is the one backing up, and whether the trouble started after heavy rain, a party or a remodel.

On a septic property, write down when the tank was last pumped. If only one sink or tub is slow, the clog is probably close to that fixture, while several drains acting up at once usually means the main line.

✓  Which drains are slow or backing up?

✓  Is the lowest floor drain overflowing?

✓  Sewer or septic, and when was the tank last pumped?

✓  Did it start after rain, heavy use or construction?

Need help now?

Open 24/7. Upfront prices.

Call or text a photo of the problem. We'll tell you what it is and what it costs before any work starts.

Call (414) 467-3437 Text us

Se habla español

How it works

Flowing again in three steps.

01

Describe the problem

Tell us whether you are on sewer or septic and which fixtures are acting up.

02

See it on camera

For main line trouble we can show you on video what is blocking the pipe.

03

Approve and fix

You get the price first; once you say yes, we get to work.

Reviews

What Milwaukee neighbors say

Zach Jones
3 days ago
Had some bad clogged bathroom drains. They were at my house within hours and had the issue fixed probably less than 30 minutes. Great priced especially for what I would consider "emergency service".
Response from the owner: Thanks for the review, glad we could help u out with your plumbing problem
Mohd Badwan
a week ago
⭐⭐⭐⭐⭐

Rick was absolutely great to work with! Very professional, knowledgeable, honest, and affordable. He took the time to explain everything clearly and made sure the job was done properly. His pricing was very reasonable, and he was friendly, respectful, and easy to communicate with throughout the process. It’s not easy to find someone who provides quality service at a fair price. I highly recommend Rick to anyone looking for a reliable and trustworthy plumber!
Response from the owner: Thank you for the review, it was a pleasure working with u!
Dan Synder
2 weeks ago
Called discount for a backed up toliet they came same day, and unplugged my toliet and was a pleasure to deal with, and price was reasonable also Thanks guys
Sara
3 weeks ago
He did a fabulous job at replacing and older tub with a walk in shower and complete bathroom remodel. I will be using again for future projects!
David Ayers
a month ago
Floor drain was not draining called a few company's to come fix the problem and I settled on discount drain and wasn't disappointed one bit, fixed issue at reasonable price. No problems anymore definitely recommend.
Christopher Smith
a month ago
My son flushed a few of his toys down the toliet and the next day i had a bathroom full of water.so the wife had a plumbing company RR come out and we were given a $2300.00 est. So i called a few placed and i went with discount drain. The owner came within a few hours and used a snake on the toliet and in 20 min it was all done and best part was it cost me $325.00 we havent had a issue since. Keep the kid from flushing his toys helps. We reccommend you call discount drain.
Response from the owner: Glad we could help you fixing your plumbing
Dale Spannbauer
2 months ago
Rick came less than an hour after i called i dont know if he usually gets there that quick but really appreciated it and they did a fantastic job. Definitely my new plumber from now on
Response from the owner: Your welcome, glad I could help, and nice meeting u.
Slinky
2 months ago
Great local service!
Called them for an emergency and they showed up fast, were professional, and fixed it right the first time. Fair pricing and the tech was super helpful. Highly recommend!!!
Response from the owner: Gald we could help, nice meeting u
Rob Barrett
3 months ago
Rick is absolutely awesome. As a plumber, I often run across drain clean outs and Rick is one of the best in Milwaukee. He has the proper equipment and knowledge that makes him what we call "a drain surgeon". A Dr of drain clogs. He specializes in his profession. I am a rough and finish plumber. Rick was very professional, timely and had great results for a commercial property that I was handed the clean out for. Rick made a couple of trips and had it clear and running just in time for a heavy rain. He called the following day just to check with me and make sure it was working. Consummate pro. Rick is a Drain surgeon. A specialist. I would highly recommend him to anyone
Response from the owner: Glad we could help, nice meeting u
Nicholas Sery
3 months ago
Woke up to a backed-up sewer line and called Discount Drain and Sewer Cleaning right away. They had a technician at my home in Greenfield in under an hour. Rick was incredibly professional, quickly diagnosed that tree roots were blocking the main sewer line, and had everything flowing perfectly again in no time. He took the time to explain what caused the problem, answered all my questions, and even cleaned up the work area before leaving. Excellent service from start to finish—I highly recommend Discount Drain and Sewer Cleaning!
Response from the owner: Thank u, pleasure doing service with u

FAQ

Questions, answered

My home is on septic. Can you still help with a backup?

Yes, when the problem is in the drain lines. We snake and camera the building drain to find where the blockage sits. If the tank itself is full, you will need a licensed septic pumper, and we will tell you that up front.

Do I still need a water softener on Waukesha's lake water?

That depends on your preferences and your plumbing. The city's Lake Michigan supply is much softer than the old well water, and the city asked softener owners to turn their settings down. We can look at your unit and talk through whether to re-tune it or leave it be.

Which Waukesha County communities do you serve?

We serve Waukesha, Brookfield, New Berlin, Elm Grove, Menomonee Falls, Pewaukee, Hartland and Mukwonago. If you live between those towns, call or text and we will confirm.

Who clears a blocked lateral in Menomonee Falls?

The village checks its own main first. If the main is flowing, keeping the lateral open is the owner's job, so you would hire a drain cleaning service like ours to clear it. Village crews can sometimes help you find where your lateral connects, and a plumber can also locate it.

Can you install a tankless water heater?

Yes. Our licensed plumbers install and repair both tank and tankless water heaters. We look at your gas or electric supply and venting before recommending a unit.

Can you work on a home in Elm Grove or Hartland that has finished basement drains?

Yes. We protect flooring and clear floor, laundry and utility drains in finished spaces regularly. If a drain sits under a cabinet or behind a wall panel, let us know ahead of time so we can plan access.

Need it fixed now?

Call now for fast, reliable drain & sewer service.

Open 24/7 · 4002 S 74th St, Milwaukee, WI 53220 · Se habla español